Get Free Shipping for Orders $99 & up! No Code Necessary

Search
Close this search box.

Frequent Questions

Home | Frequent Questions

1. What products does SecretsBoutiques.com offer? At SecretsBoutiques.com, we provide a wide range of adult toys and accessories. Our collection includes vibrators, dongs, bullets, masturbators, pumps, fetish gear, sexy lingerie, adult videos, books, lotions, massage oils, and much more.

2. Is SecretsBoutiques.com discreet in shipping? Yes, your privacy is our priority. All our packages are shipped in plain, discreet packaging without any explicit labeling, ensuring that your purchase remains confidential.

3. How can I track my order? Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. You can also log in to your account on our website or visit our online tracking page to check the status of your order.

4. Can I return a product if I am not satisfied? We strive for customer satisfaction. If you are not completely satisfied with your purchase, please review our Return Policy for detailed information on the return process, eligibility, and conditions.

5. Is it safe to make a purchase on SecretsBoutiques.com? Yes, your security is paramount. SecretsBoutiques.com employs industry-standard encryption to ensure the confidentiality of your personal information during the checkout process. Your payment details are secure and protected.

6. How do I contact customer support? For any inquiries, assistance, or concerns, our customer support team is ready to help. You can reach us through the Contact Us page on our website, and we will respond to your message promptly.

7. Are there age restrictions for purchasing from SecretsBoutiques.com? Yes, you must be at least 18 years old to make a purchase on SecretsBoutiques.com. We adhere to legal requirements regarding the sale of adult products and prioritize a safe and responsible shopping environment.

8. Are there discounts or promotions available? To stay updated on our latest promotions, discounts, and special offers, sign up for our newsletter. We often run exclusive deals for our subscribers, providing an opportunity to save on your favorite adult products.

9. Do you ship internationally? No, SecretsBoutiques.com offers shipping to the United States of America. Please check our Shipping Policy for detailed information on shipping rates, delivery times, and international shipping destinations.

10. How discreet is billing on my credit card statement? Your privacy is crucial to us. Credit card charges will appear with a discreet and generic descriptor, ensuring that the nature of your purchase remains confidential.

If you have any additional questions or concerns not addressed here, feel free to reach out to our customer support team. Thank you for choosing SecretsBoutiques.com for your adult toy needs!